Who are we:
Prosperty is at the forefront of the proptech industry, developing innovative solutions to streamline and enhance the real estate experience for all stakeholders. From our cutting-edge property search platform to our advanced property management tools, we are dedicated to improving the efficiency and transparency of the real estate market. With a strong focus on customer satisfaction and a commitment to using the latest technologies, we are poised for continued growth and success.
We are a forward-thinking company that designs and develops state-of-the-art technologies to improve the way people search for, buy, and manage properties. Our team is made up of innovative thinkers and problem solvers who are passionate about making a difference in the industry.
We have been certified as a “Great Place to Work” and we intend to continue to invest in our people, cultivating an excellent work environment with unlimited opportunities to learn and grow.
Join our dynamic proptech company and be a part of the revolution in real estate technology!
Who are we looking for:
As the IT Support Specialist at Prosperty you will play a crucial role in ensuring the efficiency and security of our technology infrastructure. You will collaborate closely with internal teams to provide technical support, troubleshoot issues, and implement solutions that align with our business objectives. Additionally, you will have the opportunity to contribute to the strategic direction of our IT policies and initiatives, driving innovation and continuous improvement across the organization.
What will you do:
- Administer system access and permissions for employees across various platforms and applications.
- Manage Google Workspace for the organization, including user account management, email configuration, and collaboration tools.
- Ensure the security and maintenance of employee PCs, including installation of security software, updates, and troubleshooting.
- Manage files repository on Google Drive, ensuring proper organization, access controls, and backup procedures.
- Ensure compliance with software licensing agreements and manage software licenses to prevent unauthorized usage.
- Work with external vendors and service providers for IT-related procurement and support.
- Develop and enforce IT policies and procedures to ensure compliance with industry standards and regulations.
- Monitor and report on the performance and security of IT systems and infrastructure.
- Provide support for Windows & macOS operating systems.
- Conduct regular maintenance checks and updates to ensure the optimal performance and reliability of office hardware.
- Implement and maintain network security protocols to safeguard company data and infrastructure.
What skills do you need to have:
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 3+ years of experience in IT support or a related field.
- Proficiency in managing Google Workspace accounts and applications.
- Strong understanding of system access management and security best practices.
- Experience with PC security and maintenance, including antivirus software and patch management.
- Familiarity with Google Drive and other cloud storage solutions.
- Knowledge of software licensing and compliance requirements.
- Excellent vendor management skills, with the ability to negotiate contracts and resolve issues.
- Experience with Linux operating systems support is considered a plus, but not required.
- Experience developing and implementing IT policies and procedures.
- Strong analytical and problem-solving skills, with the ability to monitor and report on system performance and security.
What do we offer:
- Competitive salary
- Private Health Insurance
- Access to state-of-the-art technology systems and data
- Continuous training on our tools and methodologies
- A fresh, creative and vibrant work environment, certified as a “Great Place to Work”
- Modern facilities, onsite gym, dining room, and auditorium
- Continuous growth and development opportunities
Join us in shaping the future of real estate technology!